safeIT Managed Services (“safeIT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to our website and the services we provide to businesses across Greenville and the Upstate of South Carolina.

Information We Collect

Information you provide. When you contact us, request an assessment, or fill out a form, we may collect your name, business name, email address, phone number, and any details you choose to share about your IT needs.

Information collected automatically. When you visit our website, we may automatically collect standard technical information such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. We collect this through cookies and similar technologies (see below).

Client service data. In the course of providing managed IT services to our clients, we may access systems and data as needed to deliver and support those services. That access is governed by our service agreements and handled with strict confidentiality.

How We Use Your Information

We use the information we collect to respond to your inquiries and requests, provide and improve our services, communicate with you about your account or projects, send relevant updates you have asked to receive, maintain the security and performance of our systems, and comply with our legal and contractual obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use our pages so we can improve them. You can control or disable cookies through your browser settings, though some parts of the site may not function properly without them.

How We Share Information

We do not sell your personal information. We may share information only in these limited circumstances: with trusted service providers who help us operate our business and website (such as hosting, email, and analytics providers) under confidentiality obligations; when required by law, legal process, or to protect our rights, safety, or property; and in connection with a business transaction such as a merger or acquisition, in which case we will notify you of any change in how your information is handled.

Data Security

Security is at the core of what we do. We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to meet our legal, tax, and contractual obligations. When information is no longer needed, we take steps to securely delete or anonymize it.

Your Privacy Choices

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. To make a request, please reach out using the contact details below.

Third-Party Links and Services

Our website may link to third-party websites or services that we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies before providing any information.

Children’s Privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

safeIT Managed Services
103 Kiowa Lane, Piedmont, SC 29673
Phone: 864-900-9030
Or reach us through our Contact page.